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Cancellation & Refund Policy

At tlptrust.com, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.

We assure you that all books sold on tlptrust.com are brand new and 100% genuine. 

In case the book you received is 'Damaged', 'Defective' or 'Not as Described', our Friendly Returns policy has got you covered.

When you Order the book which Out-of-Stock from the publisher side?

If Ordered book is in out-of-stock, we will refund the amount to your account, or you can select any other book of your choice for the same value. The amount will be credited back to the same payment mode in 24-48 hours. (At times the books may go for re-print, and in such situations the book will be out of stock with the Publisher also) 

How do I return a ordered book?

You can return a ordered book only if the book had been damaged on transit with in 7 working days. Please call us at (two mobile numbers)  for any help.

Please send the book through Indian Postal Service/local courier economical mode and we will credit the postal charges to your bank account.

If the book is damaged on transit, we will send you a new copy as fast as possible with no questions asked.

We ensure that every book delivered goes through without any damage in binding or pages before packing.

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